Story & Voice
What you say and how you say it.
A good story gives people a reason to care. A clear voice makes your brand sound like itself everywhere it shows up. We help you find both.
What This Looks Like
Brand Story
The narrative that explains who you are, where you came from, and why it matters. Not a mission statement. A real story people can connect to.
Voice & Tone
How your brand sounds. The words you reach for, the ones you avoid. How formality shifts depending on context. Documented in guidelines for your team and prompts for your tools.
Kandace on Brand Voice
Swiss Water® Process
Swiss Water® Process had been perfecting chemical-free decaffeination for 30 years, but their brand voice felt clinical when their team was anything but. We developed four voice pillars and a framework that transformed technical language into something more human.
Seven Fortunes Coffee Roasters
Seven Fortunes needed a brand story that could explain what specialty coffee meant in a market that had never had it. We built a narrative around founder Karim’s pioneering role in Dubai, connecting his work to the broader history of coffee in the region.
Additional Branding Capabilities
Naming
The first thing people remember about your brand. We find names that fit: easy to say, easy to remember, true to who you are.
Identity Design
The visual system that makes your brand recognizable. Logo, color, typography, patterns—everything tested across real applications.
Brand Guidelines
The document that keeps everything consistent. Visual standards, voice and tone, application examples. Built so your team can actually use it.