[Jonathan] Franzen works in a rented office that he has stripped of all distractions. He uses a heavy, obsolete Dell laptop from which he has scoured any trace of hearts and solitaire, down to the level of the operating system. Because Franzen believes you can’t write serious fiction on a computer that’s connected to the Internet, he not only removed the Dell’s wireless card but also permanently blocked its Ethernet port. “What you have to do,” he explains, “is you plug in an Ethernet cable with superglue, and then you saw off the little head of it.”

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