I was recently asked if we came up with the idea of our client survey. Truth is, many examples of surveys can be found; we found inspiration especially in Kelly Koto’s Web Redesign 2.0 and example client survey.
However, designers often put simple contact forms on their websites, leaving potential clients without a way to start getting themselves together. What information do they need to gather before contacting you? What should they be thinking about? It is not just designers that can benefit from client surveys; check out this photographer utilizing a client survey adapted from ours.
An excellent resource for creating these surveys (and tracking answers) is Woofoo, an online tool that helps anyone build and host amazing online forms. What particularly draws me to this application is that, as a designer (with a free account), I am able to create the code for a form and then use it on a site. Handy!