{"id":6219,"date":"2012-02-28T07:44:27","date_gmt":"2012-02-28T15:44:27","guid":{"rendered":"\/?p=6219"},"modified":"2017-01-22T20:11:07","modified_gmt":"2017-01-23T04:11:07","slug":"seeing-themselves","status":"publish","type":"post","link":"https:\/\/needmoredesigns.com\/seeing-themselves\/","title":{"rendered":"Seeing Themselves"},"content":{"rendered":"<blockquote><p>&#8220;It&#8217;s the key to great service design: Create an experience that reflects customers, or, better still, an ideal in which customers would like to see themselves.&#8221;<\/p><\/blockquote>\n<p>Sally Jewell of REI, Chapter 5<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&#8220;It&#8217;s the key to great service design: Create an experience that reflects customers, or, better still, an ideal in which customers would like to see themselves.&#8221; Sally Jewell of REI, Chapter 5<\/p>\n","protected":false},"author":2,"featured_media":6222,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[85],"acf":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/needmoredesigns.com\/wp-content\/uploads\/2012\/02\/CBP0001009.jpg","_links":{"self":[{"href":"https:\/\/needmoredesigns.com\/wp-json\/wp\/v2\/posts\/6219"}],"collection":[{"href":"https:\/\/needmoredesigns.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/needmoredesigns.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/needmoredesigns.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/needmoredesigns.com\/wp-json\/wp\/v2\/comments?post=6219"}],"version-history":[{"count":0,"href":"https:\/\/needmoredesigns.com\/wp-json\/wp\/v2\/posts\/6219\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/needmoredesigns.com\/wp-json\/wp\/v2\/media\/6222"}],"wp:attachment":[{"href":"https:\/\/needmoredesigns.com\/wp-json\/wp\/v2\/media?parent=6219"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/needmoredesigns.com\/wp-json\/wp\/v2\/categories?post=6219"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/needmoredesigns.com\/wp-json\/wp\/v2\/tags?post=6219"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}