Marketing is a Tax You Pay for Being Unremarkable

I’ve been using a service called Get Satisfaction to provide support to users of our iPhoneMiles service. It’s a community site that lets people discuss or ask questions about our service, and lets me answer them on there. It’s an easy way to set up a public support area, and it’s certainly cut down on the questions I get in email!

I’m also impressed by videos on their blog from the Customer Service is the New Marketing Summit. Marketing is a Tax You Pay for Being Unremarkable by Robert Stephens of The Geek Squad is great, no matter what your industry.

Raymond Brigleb

Creative Director, dreamer, partner, father, musician, photographer. Has been known to ride the rails. Pulls one heck of a shot.